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Hours, Rates & Policies

Here you will find information on Rates for Boarding & Doggy Daycare, our hours for Boarding, Daycare and Lobby and our Policies to use our services.  For more information, please go to each individual page.

French Bulldog

Boarding

Boarding rates, lobby hours, check in & out, diets, medications, vaccine requirements… Everything you need to know so your pet has a wonderful vacation with us.

Check in & Out Times

Monday - Friday

8 am to 10 am

3 pm to 5 pm

Saturday

8 am to 11 am

Sunday

3 pm - 4 pm

We adhere to a strict daily schedule. With that in mind, these times are firm and cannot be adjusted.

Thank you for your understanding.

Holiday Hours

No check in or out during the following Holidays.

New Years Day - Independence Day - Thanksgiving Day - Christmas Eve - Christmas Day

What to Bring

All dogs must be on leash while on property, no exceptions.

You must provide:
Food
Any Medication (if need, pill pocket, cheese or hotdog for medication)
 
Your dog will be provided:

A Kuranda bed

Stainless steel bowls for food and water

Permitted Items:

When choosing items to bring for your pet’s stay we ask that you bring items you trust your pet to have while unsupervised. 

Blankets (max. 2 per dog)

Safe dog toys (max. 3 per dog)

Bed (max. 1 per dog and must be able to washed)

Small Crate, if they normally sleep in one.  The door will be removed or pinned open

Nyla bones
 

 

Prohibited Items:

Any personal clothing

Any item that cannot be washed

Rope toys and tennis balls

Any toys not intended to used as a dog toy

Rawhide chews

Boarding Rates

Boarding rates are per day per dog.  Contact us for Double Occupancy rates.

 

Patio Suites

Luxury 42
Deluxe 36

Standard 30

Villa Suites

Grand Villa 55

Villa 50

Inside Only Suites

Beach Bungalow 42

Prices are subject to change without notice.

Doggy Daycare

Check in & out times

Monday - Friday

7:30 am to 10 am

3 pm to 5:30 pm

We adhere to a strict daily schedule. With that in mind, these times are firm and cannot be adjusted.

Thank you for your understanding.

Holiday Hours

No Daycare during the following Holidays or Weekends.

New Years Day - Memorial Day - Independence Day - Labor Day -  Thanksgiving Eve & Day - Christmas Eve - Christmas Day

What to Bring

All dogs must be on leash while on property, no exceptions.

We do not allow any food, toys or other items during Doggy Daycare.

Rates

Prices per dog

Daily 25

Package 5 days for 100

While boarding Daily Charge 15

Prices are subject to change without notice.

Policies

Please note, this is a highlighted list of our polices, you will find a detailed description of our polices in your online portal under agreements.  

We require a copy of vaccinations showing Rabies, Distemper/Parvo and Bordetella from a State Licensed Veterinarian to be in our possession at least 5 days prior to using any of our services.

If we must contact your Veterinarian in attempt to obtain your vaccination records you will be charged a $15 administrative fee, even if you cancel the reservation.

We will not accept any dogs in our facility that have been in a Veterinarian environment within the last 5 days, another boarding facility within the last 14 days and a shelter environment within the last 30 days.

Only dogs living full time in the same household are allowed to be boarded together.  Any dogs boarded together that show any aggression towards each other will be separated and you will be responsible for the additional boarding charge.

We recommend you register with us by at this link before calling to make a reservation.  Reservation can also be made on line after you register. 

Cancellations & Reservation Changes

You must cancel your boarding reservation at least 5 days prior to your check in time to receive a refund on your deposit.  Less than 5 days and your deposit will be forfeited. 

We operate like a hotel, and charges are per day.  Check in during the morning results in a full day pay, check in during the afternoon you do not pay for that day.  If you check out during our morning hours, you will not be charged for the last day. Check out is by 10 AM (M-F), 11 AM (Saturday), and afternoon departures result in a full day’s charge. (Be sure to observe our check in/out times)

If you return early to check out your dog you will be charged for the remaining days of your current reservation.

Weekends, Saturday to Sunday, are a 2 day charge.

Holidays require a 2 day minimum charge for all suites.

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